Refund Policy

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Missing or Lost Orders:
If your order is not delivered within the expected time frame, please check the tracking information provided. If the delivery status is marked as "delivered" but you have not received your order, please contact us at support@bloom-skin.co.uk as soon as possible.

Damaged Goods:
If your items arrive damaged, please contact us within 48 hours of receipt with details and photos of the damage. We will provide instructions on how to return the damaged items for a replacement or refund.

We do not accept returns for dissatisfaction of results from our products. On the rare occasion that your items arrive damaged then we will provide a replacement or refund once the item has been returned back to us for inspection.